SHIPPING INFO

Due to COVID-19 extended lockdowns, parcels delivered by Australia Post are sometimes delayed and they can no longer guarantee next day express shipping.

Holiday Shipping Dates: Please ensure that your orders are placed for the holiday season prior:

PARCEL POST (VIC, QLD, SA & NSW): 13th December
PARCEL POST (WA & NT): 8th December

EXPRESS POST (VIC, QLD, SA & NSW): 20th December
EXPRESS POST (WA & NT): 15th December

With current postal delays, Murkani can no longer guarantee orders placed after this date will be delivered in time for Christmas. For more information please visit: https://auspost.com.au/sending/christmas-sending-dates

For international orders, the dates vary depending on destination, you can search by country before to find the recommended dates. https://auspost.com.au/sending/send-overseas

WITHIN AUSTRALIA

Most in-stock items ship within 48 hours of ordering.

  • For orders $100 AUD and over: Free shipping for standard deliveries using Australian Post’s e-parcel service.
  • For orders $99 AUD and under: $7 AUD flat shipping fee for standard deliveries using Australian Post’s e-parcel service.

Shipping within most parts of Australia will take between 3-5 working days, depending on the location within Australia to which it is being sent.

You also have the option of sending your item(s) express shipping with Australia Post. This express service costs an additional $10 AUD. With this express shipping, your order will arrive  in any major Australian city within 1 – 3  business days. This service is only available with Australia Post on weekdays and the order needs to be placed by 12 pm to be sent express that same day. If you would like to place an Express order later than this, please call our Customer Service line on 0475 426 554 to check whether we can get it in the Express Post in time for you that day.

Click HERE to know Australia Post’s estimated delivery times depending on your location. 

Once your order has been shipped, we will send you a confirmation email with your tracking number for your delivery. All orders can be tracked on line so if you have any delivery delays, please call our Customer Service on 0475 426 554.

If you have any issues with your order not arriving, please call our Customer Service on 0475 426 554.

INTERNATIONAL SHIPMENTS

We are very excited to say that we can  now ship to most locations across the globe! We use Australia Post Registered Parcel post for all International Shipments. The cost per country varies and will be advised once the address has been entered into the cart. It varies from $20 to $28 per country shipment. The delivery should take up to 6 plus business days at the most. Any duties payable for international shipments will be at the expense of the buyer. Any price that MURKANI lists on our online store does not include international duties. 

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