Shopping Info

 

Gift Vouchers

MURKANI gift vouchers can be purchased via our Website for amounts of $30, $40, $50, $75, $100, $125, $150, $200 , $250 and $300. Once you have made the purchase on line, we will mail your gift voucher to you. Gift vouchers are valid for 12 months, are non-returnable, non-refundable and cannot be redeemed for cash. Please note that vouchers need to be used in one transaction. This means that if your gift voucher is worth more than the value of the products you have purchased, then whatever is left over cannot be used for a subsequent purchase.
Our gift vouchers can only be used on the Murkani website and not in our retail partners stores.
Please click here to purchase.

Sizing

Our jewellery fits most people however there are always exceptions. All MURKANI jewellery is sized for a medium build. Specific measurements for each jewellery piece are noted with each item in the Products section of the website. Unfortunately we cannot order items in custom sizes. If you are looking for a different size, please contact us via our Customer Service Contact form so we know and we might be able to consider adding this to the range longer term.

Jewellery Packaging

All Murkani jewellery will arrive in individual black velvet MURKANI branded pouches with a cleaning cloth, perfect for gift giving and storing.

Sensitive Ears

The drop earrings we use are sterling silver hooks so they are safe and comfortable on your ears. All hooks are nickel free.

The stud earrings use high quality surgical steel posts which are non-allergenic and safe for your ears.

Cancelling & Changing Orders

If you have made a mistake on your order or you need to cancel it for some reason, please contact our friendly Customer Service Team on +61 475 426 554 as soon as possible as we pack all our orders shortly after received. Or you can also email us at [email protected] with a subject line “Order Cancellation”, and email us all of your details, including the order number for us to cancel your order.

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