We work hard with our artisans to ensure all of our jewellery is free from any defects, however, on the rare occasions something does go wrong, please contact us on 0475 426 554 or email us at info@murkani.com.au with 2 - 3 clear images, your order number and a detailed description and we will be in touch with next steps.  

• The warranty is valid for 8 months and covers manufacturing faults and defects. It does not cover accidental breakage or wear and tear – we will offer you the choice of refund or replacement if deemed faulty. 

• The warranty does not cover chain break, reasonable wear and tear including tarnishing of jewellery.  

• MURKANI will be responsible for the cost of delivering your repaired or replaced product back to you. 

For more information about returns, please click here.